Dean Knox recently attended the ServiceMaster Great Lakes Regional workshop on 3/26 & 3/27/2013 and our business was recognized as:
Having the highest net provider score compared to all other ServiceMaster franchises in our Great Lakes region based on customer satisfaction surveys for all Residential Cleaning Services.
Having one of the highest net provider scores compared to all other ServiceMaster franchises based on customer satisfaction surveys for Disaster Restoration Services in the Great Lakes region.
Was #1 compared to all other ServiceMaster franchises in the Great Lakes region for insurance company cycle times. This is based on how quickly we contacted the customer, how quickly we arrived on site to provide service, how quickly we provided the insurance carriers with complete claim information and billing.
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